Shipping policy

All orders are processed within 7 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. The processing time is how long it takes between when you order and when your order goes out in the mail. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your order weight and shipping location.

Free shipping for orders over $35.

 

Shipping Option	Estimated Delivery Time After Shipping	Insured
USPS First Class	5 to 7 business days	NO
USPS Priority	1 to 3 business days	YES

USPS First Class mail is NOT insured. This means that if your order is lost in the mail, you will NOT receive a refund. USPS Priority Mail is insured, and a claim can be filed to be compensated. Please reach out to me at bigthundersupplyco@gmail.com.

 

International Shipping

We do not offer international shipping at this time. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.